1. What is this distribution about?

The SEC asserted that from June 1, 2017 through February 1, 2022, Transamerica Retirement Advisors, LLC (TRA) failed to disclose certain conflicts of interest relating to how it compensated its advisors, with a focus on compensation tied to referrals made by retirement plan consultants (RPCs) to investment advisor representatives in the Transamerica Advice Center (TAC). The issue was the lack of appropriate disclosure, and there was nothing inappropriate or illegal about the compensation that was paid to the RPCs in connection with the referral.

2. Who was affected by this settlement?

Individual clients of Transamerica Retirement Advisors, LLC (TRA) who between June 1, 2017 and February 1, 2022:

• Were provided inadequate disclosure of certain conflicts of interest when they were referred to the Transamerica Advice Center (TAC) by a retirement plan consultant AND
• Opened a TRA retail advisory account AND
• Transferred their account(s) to TRA or rolled over into a TRA IRA from either Transamerica retirement plans or non-Transamerica IRA accounts, retirement plans and non-qualified/taxable accounts

3. What happens if I do not cash the distribution check?

All funds that are not cashed or deposited will be held until such time that TRA Fair Fund determines that the distribution process has been completed at which point the check will no longer be negotiable.

4. What are the tax ramifications of this distribution?
Will I receive a Form 1099 to use when filing my taxes for 2025?

An IRS Form 1099-R will be issued for certain accounts where the check value is $600 or more and the IRA payment is being reissued to a non-IRA or individual type account.

You should consult with your financial advisor or tax professional to determine the appropriate tax treatment for your situation.

5. What if the check cashing period has ended?

Once the timeframe for cashing checks has passed, the remaining funds will be returned to the US Treasury. DO NOT try to negotiate your check(s) after this point as the payment will no longer be valid and your banking institution may charge you a fee for presenting a stale dated or bounced check.

6. How long do I have to cash the check?

All original checks are issued with a ninety (90) day expiration date found on the face of the check. All re-issued checks are issued with a thirty (30) day expiration date found on the face of the check. It is important that you cash your check(s) as soon as possible to ensure that you receive all money that was allocated to you from the TRA Fair Fund. Checks WILL NOT be honored after the expiration date found on the face of the check.

7. What if I don't receive a check but I believe I should?
What do I need to do if I disagree with the amount of the distribution check I received?

If you believe you should receive a check and did not, or you do not agree with the amount of the distribution check you received, you will need to submit a letter with supporting documentation. Please submit your inquiry using one of the following methods:

Disputes relating to payments will be considered and resolved in consultation with the TRA Fair Fund.

8. I have more than one account. Will I receive one check or multiple checks?

Depending on the account registration and address of record, investors owning more than one account may receive one or more checks.

9. How can I contact TRA?

If you have any questions regarding the check(s) you received or the distribution process, please Contact Us to answer your questions. However, if you have a customer service need related to your TRA account(s), you will need to speak with TRA directly by calling the phone number on your most recent account statement.

10. My check(s) has been lost/destroyed. What should I do?

If you are unable to cash your check, or have lost it, you can request a replacement check over the phone at 844-988-1715 or by sending a signed letter requesting a replacement check.

If you are not requesting a replacement by phone, please forward your replacement request to one of the following:

Upon receipt, we will reissue a replacement check exactly as it was originally issued. Please allow 10-14 days to receive the replacement check.

11. I received a check made payable to a deceased family member. How can I have it made payable to me?

If you wish to have this check made payable to you, please do the following:

1. Return the check with VOID written across the front.
2. Include a letter of instruction (if the check is for $600 or more the letter must have a Medallion Signature Guarantee or Signature Validation Program Stamp and originals sent via mail) requesting it be made payable to you. It is important that you include your date of birth.
3. In addition, if you are not the spouse of the deceased, we will require “Evidence of Appointment” which is legal documentation that indicates you are the authorized party to handle the decedent’s estate. Such documents are a Letter of Testamentary, a Letter of Administration, a Letter of Appointment or a copy of the Last Will and Testament appointing beneficiaries.
4. You must also include a copy of the deceased’s death certificate. If the check amount is greater than $600, the death certificate must be certified and originals sent via mail.
5. A completed Reissue Beneficiary Non-IRA Distribution Form (Substitute IRS W-4P & W9) (the form is located on the distribution website Tax Information page)
6. Send this information via e-mail, fax or regular mail (keeping in mind certain documents need to be sent via regular mail as described earlier) to:

Please allow 10-14 days to receive the replacement check.

You should consult with your financial advisor or tax professional prior to cashing this check to determine the potential tax consequences and appropriate tax treatment for your situation.

12. I have an IRA/retirement account. What are the tax consequences for me?

You should consult with your financial advisor or tax professional prior to cashing or depositing this check to determine the potential tax consequences and appropriate tax treatment for your situation.

13. I am over 70 ½ (or the applicable Required Minimum Distribution age based on my date of birth) and received this payment because of my IRA. Is this counted as part of my Required Minimum Distribution (RMD)?

You should consult with your financial advisor or tax professional prior to cashing this check to determine the potential tax consequences and appropriate tax treatment for your situation.

14. I received a check made payable to “current custodian.” What do I do with this check?

Please forward this check with a letter of instruction to your current custodian, instructing them to deposit the proceeds into your retirement account. Be sure to include your current custodian account number with the correspondence and soon after check your custodian statements to ensure that the payment has been credited to your account.

15. What is a custodian?

A custodian is an agent, bank, trust company or other organization that holds and safeguards an individual’s or investment company’s assets for them.

16. What are the consequences of cashing a check payable to “current custodian” (IRA only)?

You will not be able to cash this check as it is currently written because it is made payable to your custodian for your benefit.

If your retirement account is still with the custodian listed on the check, forward this check with a letter of instruction to your current custodian, and the money will be deposited into your retirement account. Be sure to include your current account number with the correspondence.

You should consult with your financial advisor or tax professional prior to cashing this check to determine the potential tax consequences and appropriate tax treatment for your situation.

17. Can I request that my IRA check be made payable to myself?

If you wish to have this check made payable to yourself, you will need to do the following:

1. Return the check with the word VOID written across the front and a letter of instruction requesting it be made payable to you. In your letter of instruction please include:
   1. Your date of birth,
   2. and a completed Reissue IRA to Individual Distribution Form (the form is located on the Tax Information page),
2. Send this information to:

   Email:	[email protected]
   Fax:	816-374-7427
   Mail:	TRA Fair Fund c/o SS&C GIDS, Inc. PO Box 219093 Kansas City, MO 64121-9310

Please note that your original check has a 90 day expiration/stale date. Check re-issuances will only be allowed within the first 90 days from the original check date. All re-issued checks will display a 30 day expiration/stale date, and this stale date will not exceed the 120 days in total from the original check issue date. A check presented for payment after the stale date has passed will not be honored. Bank fees charged to you by your bank for presenting a check(s) after the stale date are solely the responsibility of the presenter.

Please allow 10-14 days from the date we receive your original request to receive the replacement check.

You should consult with your financial advisor or tax professional prior to cashing this check to determine the potential tax consequences and appropriate tax treatment for your particular situation.

18. I received an IRA check made payable to a deceased family member. How can I have it made payable to myself?

If you wish to have this check made payable to you, please do the following:

1. Return the check with VOID written across the front.
2. Include a letter of instruction (if the check is for $600 or more the letter must have a Medallion Signature Guarantee or Signature Validation Program Stamp and originals sent via mail) requesting it be made payable to you. It is important that you include your date of birth.
3. n addition, if you are not the spouse of the deceased or the beneficiary of the IRA, we will require “Evidence of Appointment”, which is legal documentation that indicates you are the authorized party to handle the decedent’s estate. Such documents are a Letter of Testamentary, a Court Order, a Letter of Administration, a Letter of Appointment or a copy of the Last Will and Testament appointing beneficiaries or a copy of the designated IRA beneficiary form.
4. You must also include a copy of the deceased’s death certificate. If the check amount is greater than $600, the death certificate must be certified and originals sent via mail.
5. Include a completed W-4P/W-9 substitute Reissue IRA Beneficiary Form, (the form is located on the Tax Information page), or can be sent to you by email or mail. All applicable federal taxes and penalties will be deducted from your check as well as any required state taxes.
6. Send this information via e-mail, fax or regular mail (keeping in mind certain documents need to be sent via regular mail as described earlier) to:

Email:	[email protected]
Fax:	816-374-7427
Mail:	TRA Fair Fund c/o SS&C GIDS, Inc. PO Box 219093 Kansas City, MO 64121-9310


Please allow 10-14 days for the new check to be reissued.

You should consult with your financial advisor or tax professional prior to cashing this check to determine the potential tax consequences and appropriate tax treatment for your particular situation.

19. I received an IRA check made payable to my deceased wife/husband/family member. How can I deposit it into my IRA?

If you wish to have this check made payable to your IRA, you will need to do the following:

1. Please return the check with VOID written across the front. Include a letter of instruction (if the check is for $600 or more the letter must have a medallion guarantee) listing your current custodian, requesting it be made payable to your IRA.
2. If you are not the spouse of the deceased, we require Letters
   Testamentary, a copy of the Will or a copy of the designated IRA beneficiary form.
3. Include a completed W-4P/W-9 substitute Reissue IRA Beneficiary Form, which can be sent to you by email or mail. (the form is located on the Tax Information page),
4. You must also include a copy of the deceased’s death certificate. (If the payment is $600 or more it must be a certified copy of the death certificate.)
5. Send this information to:

   Email:	[email protected]
   Fax:	816-374-7427
   Mail:	TRA Fair Fund c/o SS&C GIDS, Inc. PO Box 219093 Kansas City, MO 64121-9310

6. We will return the new check to you so you can forward it to your new Custodian.
   
   You should send the check to your Custodian with a letter of instruction and what funds you want the check deposited into in your retirement account.
You should consult with your financial advisor or tax professional prior to cashing this check to determine the potential tax consequences and appropriate tax treatment for your particular situation.

20. What is a Medallion Signature Guarantee or Signature Validation Program Stamp and where can I get one?

A Medallion Signature Guarantee or Signature Validation Program Stamp is a widely accepted way to protect you and the Fund by verifying the signatures on your request. Eligible participating members of the following programs may execute a Medallion Signature Guarantee or Signature Validation Program Stamp: Securities Transfer Agents Medallion Program (STAMP); Stock Exchange Medallion Program (SEMP); and New York Stock Exchange, Inc., Medallion Signature Program (MSP). Many commercial banks, trust companies, credit unions, savings associations, brokerage firms, and registered broker-dealers can provide you with a Medallion Signature Guarantee or Signature Validation Program Stamp. You should verify with the institution that it is an acceptable (eligible) guarantor for the Stamp2000 Medallion Program prior to signing the request. A Notary Public is not an acceptable guarantor.

Example of Medallion Signature Guarantee: